With Airbnb voiding its cancellation policies and being very guest centric, hosts are not very happy at the moment with the company. Sensing the vibe, the company very recently went into damage control mode and offered to pay 25% of the amount that hosts would have received from their cancellation policies. However, there are thousands of hosts who rely on Airbnb for an income and they don’t feel that the company has done enough to help them during this crisis especially considering how vague this offer was left.

If you have been operating as a business, you didn’t just post your listing on Airbnb and used multiple channels to get more short-term rental guests. If this is the case, then you must have been probably getting a lot of cancellation requests that you have to deal with personally. So, what should you do to ensure that these guests get back to you right after the pandemic ends? Handling the cancellation process cleverly holds the key to this. Read on to know more: 

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